Shipping policy
Last updated: September 30, 2026
Made to order
Every Bad Mutt shirt is printed after you order it. We print and ship orders from Odessa, Texas, within 1–10 business days (Monday through Friday, not counting holidays). Delivery time starts after your order ships.
Where we ship
We currently ship to addresses in the United States.
Shipping options and rates
| Option | Delivery time after it ships | Cost |
|---|---|---|
| Standard | 3–5 business days | $8.00 |
| Standard (free) | 3–5 business days | Free on orders of $75 or more |
| Express | 1–2 business days | $15.00 |
Free Standard shipping is based on your order subtotal after any discounts and before tax. Express shortens the time your order spends in transit. It does not shorten the 1–10 business day print time.
Delivery times are estimates from the carrier and are not guaranteed.
Tracking
When your order ships, we'll email you a confirmation with tracking information.
Address changes
Please double-check your shipping address at checkout. If you need to change it, email us as soon as possible. We can update it only if your order has not shipped yet.
Lost, late, or damaged packages
If your tracking hasn't updated in several days, your package shows as delivered but you can't find it, or it arrives damaged, email us with your order number and we'll help. If it arrives damaged, please include photos.
Returns and exchanges
Size exchanges and defective or incorrect items are covered on our FAQ page.
Questions
Email orders@badmuttclothingco.com and include your order number.